Leni Has Everything To Offer.

It's more than just intelligent ai agents


Leni is a fully integrated platform that streamlines every aspect of your business. Our CRM and transaction manager keeps all your leads and client interactions organized in one place, while the transaction manager ensures smooth tracking of deals and payments. Automation tools eliminate repetitive tasks, saving you time and boosting productivity. If you need a website, we’ll build a compliant, templated site that meets certification requirements. Monitor your business activity with powerful AI analytics to audit call performance and agent productivity, calendar integration for seamless scheduling, and phone number integration to make and receive calls, text, and email directly from the platform. With conversation tracking, knowledgebase and file referencing, and adherence to HIPAA compliance and industry standards, Leni empowers your business to operate efficiently, securely, and effectively.

CRM

Manage leads, clients, and interactions all in one place.

Transaction Manager

Track deals, payments, and key milestones with ease.

Automation

Automate repetitive tasks and workflows to save time.

Website

Meet certification requirements with a compliant, professional site.

Analytics

Gain insights into call performance, conversation quality, and agent productivity.

Calendar Integration

Sync your appointments seamlessly with your preferred calendar provider

Phone and Email Integration

Make and receive call, text, and email clients directly from Leni

Conversation & Task Tracking

Monitor all interactions to ensure consistent, high-quality service.

Knowledgebase & File Referencing

Leni agents & platform references your knowledgebase, website, and files for accurate information delivery.

Compliance & Industry Standards

Maintain compliance with privacy and industry requirements (especially for sensitive roles).

We Believe In Human Connection.

That’s why we built agents to handle the tedious, time-consuming tasks that often get in the way. From receptionist duties like answering calls, scheduling appointments, and transferring calls to handling sales outreach and follow-up, event tasks, and even referencing your knowledgebase, website, and files, Leni agents are ready to work around the clock. Whether it’s managing ingoing or outgoing calls, FAQs, or assigning or completing tasks, Leni takes care of the details—so you and your team can focus on building and nourishing the human relationships that make your business thrive.

Receptionist

Sales

Professional Employee

Internal Assistant

We get it, you have questions.

Have questions about how Leni.ai can transform your business? You're in the right place. This page everything you need to know, from how Leni works, to its customization options, compliance standards, and more. Explore the FAQ's to get clear straightforward answers and feel free to reach out if you need additional assistance.

What is Leni.ai, and how can it benefit my business?

Leni.ai is an advanced AI-driven communication platform designed to automate and enhance customer interactions. By integrating Leni.ai into your operations, you can streamline processes, and improve customer engagement.

What is Leni.ai, and how can it benefit my business?

One Leni agent can take all of your inbound calls, be on calls simultaneously, and make up to 1400 outbound sales calls per day per Leni AI agent. Which means, one Leni AI Agent can replace multiple human reps.

Does it sound like a real human?

Yes. Leni.ai utilizes advanced natural language processing and machine learning algorithms. This enables it to engage in human-like conversations, providing accurate and contextually relevant responses. To test it out yourself, we invite you visit our home page and make a test call!

Can I customize the agent for each person using different variables?

Absolutely! By incorporating variables into your communication, you not only personalize the conversation for each individual but also create a more dynamic and engaging interaction. This tailored approach allows you to address the unique needs, preferences, and circumstances of every person you engage with, fostering a sense of connection and relevance in your interactions.

How does Leni.ai integrate with my existing systems?

Leni.ai offers seamless integration with most platforms, including CRM systems, marketing tools, and communication channels. Our team provides comprehensive support to ensure a smooth integration process tailored to your specific needs.

Is Leni.ai customizable to suit my business requirements?

Yes, Leni.ai is highly customizable. We can collaborate with you to develop AI agents and solutions that align with your unique business objectives, ensuring optimal performance and relevance.

 What industries can benefit from Leni.ai?

Leni.ai serves any industry, including healthcare, finance, retail, real estate, and more. Its versatility allows businesses across various sectors to enhance customer interactions and operational efficiency.

How does Leni.ai handle data security and privacy?

We prioritize data security and comply with all relevant data protection regulations, including HIPPA. Leni.ai employs robust security measures to safeguard your data, ensuring confidentiality and integrity throughout it's processing.

 What support and training options are available for Leni.ai users?

We offer a comprehensive onboarding process to help you maximize the benefits of Leni.ai. Our team is available to assist with any queries or challenges you may encounter, ensuring a smooth and effective user experience.

How does Leni.ai handle customer interactions?

Leni.ai utilizes advanced natural language processing and machine learning algorithms to understand and respond to customer inquiries. This enables it to engage in human-like conversations, providing accurate and contextually relevant responses.

How can I get started with Leni.ai?

Getting started with Leni.ai is straightforward. Continue through the website on the solutions page.

How does Leni.ai enhance customer engagement?

Leni.ai leverages AI to provide personalized and timely interactions with your customers, improving satisfaction and loyalty. By automating routine communications, your team can focus on more complex tasks, enhancing overall efficiency.

Is Leni.ai scalable to accommodate business growth?

Absolutely. Leni.ai is built to scale with your business, handling increased volumes of interactions without compromising performance. As your business grows, Leni.ai adapts to meet your evolving needs.

 What kind of analytics does Leni.ai provide?

Leni.ai offers comprehensive analytics that track customer interactions, campaign performance, and other key metrics. These insights help you make data-driven decisions to optimize your business strategies. Leni also provides call logs with recordings of each phone call and logs for sms messages.

Can Leni.ai integrate with my existing CRM system?

Yes, Leni.ai can integrate with most CRM systems, allowing for seamless data synchronization and enhanced customer relationship management. Our team will assist in setting up the integration to ensure a smooth transition.

How does Leni.ai ensure data security?

Leni.ai employs industry-standard security protocols, including encryption and secure data storage, to protect your data. We are committed to maintaining the highest standards of data security and privacy.

How many calls can it make?

One Leni agent can perform up to 1400 calls a day per agent (in compliance with national communication guidelines).

What languages does it speak?

Currently, Leni can speak English, Spanish, German, Italian, Portuguese, French, Hindi, Dutch, Japanese, Korean, Indonesian. More languages coming soon!

Are there legal concerns with this type of AI?

It’s important to be cautious when using consumer data, as conversational AI falls under "robo-calling." While this is not legal advice, it’s generally acceptable to use AI to call businesses or individuals who have opted in to receive calls from your company. The key is to avoid using purchased consumer data lists that haven't given consent. For inbound calls, there are no concerns with this.

Can it replace my sales/customer service people?

Leni is excellent as an initial point of contact, a lead qualifier, appointment setter, and customer service professional. We do not recommend you fully replace your closers with Leni, but it can definitely replace your appointment setters and customer service people.

Is there a minimum contract?

Nope! All contracts are month to month.

What is Leni AI's refund policy?

All payments made to Leni.ai, including but not limited to the one-time onboarding fee and monthly subscription payments, are non-refundable. By subscribing to Leni.ai services, the Client acknowledges and agrees that:

  • The onboarding fee covers time, resources, and platform configuration work that begins immediately upon submission of required onboarding materials.

  • Monthly subscription fees are billed in advance and are not subject to partial or full refunds, regardless of usage or early cancellation.

    No credits or refunds will be issued for unused services, delayed onboarding due to incomplete client submissions, or partial periods of service. This policy is in place to protect the resources and time allocated to your setup and ongoing platform access.

Ready to talk about how Leni can work for you?

Schedule a discovery call.

You'll be glad you did.

Questions?

If you aren't ready to schedule a discovery call just yet, but have questions that we can answer for you, please reach out and we will get back to you with an answer.

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